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Dave Seaton Customer Experience Customer Retention Customer Service Excellence Hiring BOOK THIS SPEAKER About Dave Seaton Dave Seaton is a customer experience consultant, helping you create experiences your Using that insight, he transformed the customer support experience and made the company $991k in annual must differentiate on the customer experience to maintain customer loyalty and improve retention. experience."

Diversity & Inclusion Economy Resilience Communication Hiring Mindset Motivation Cultural Differences Customer Experience Team Performance Personal Branding Keynote Speakers As a speaker who is looking for an opportunity

Deb Gabor Communication Customer Experience Loyalty Personal Branding Strategy BOOK THIS SPEAKER About Understanding the ideal customer archetype methodology Getting inside your customer’s head Segmenting and targeting customers Bonding emotionally with customers Becoming part of customers’ self concepts Because of your brand, the customer feels they can accomplish more! She’s right." Deb has deep experience in helping companies face reality and find brands that open territory that can

With an extensive experience from Unicorn Start-ups to Fortune 500 companies in multiple industries i.e Karl Lillrud has extensive experience from multiple industries, e-Commerce, Retail, Internet-based, Pharmaceuticals As a speaker, Karl empower his audience by sharing his passion and experience to empower the audience Startup and Entrepreneurship With 25 years of experience Karl have all the experience you can imagine In short words it is a toolbox with 24 years of experience which Karl has been writing on for 9 years

Landry’s experience encompasses 28+ years of business development and marketing leadership positions, Achieving the Ultimate Client Experience. Experience: ‘Client experience is the sum of all client interactions across company touchpoints. Considerations --- in order to achieve the ultimate client experience, we must invest in our employees ’ experiences.

and make more money using their “Generosity Purpose” Transform their business by attracting more new customers that ADORE them Generate more referrals from HAPPY customers while insulating their existing customers In this talk, Derrick reveals how your attendees can: Attract more ideal customers ready to pay higher sell the solution—so you and your team can finally stand out, get paid more, and have a waitlist of customers In this talk, Derrick empowers your team to: Identify the #1 problem your ideal customers want solved

Excellence in Customer Service How to Outclass your Competition Every Time Skillfully handling interpersonal interactions leads to retention of existing customers and to an improved perception of your organization by future customers. Knowing how to give exceptional customer service is one of the keys to growing and sustaining your business confidence and we are all the best version of ourselves when we step into a business deal or business dining experience

As a result, you will experience an event that will help them be more productive, invigorated, and they expectations your team will be better focused on doing their part and stepping up to be become world class in customer how are the employees and how engaged are your employees Circulation - how relevant you are to your customer grow your business Strategically Performing to Personalities: Learn Super Sells Steps to Sale Quality Customer Distinctive Customer Service.

Every day there’s a new social media platform to engage customers, a new data point to track and a new How can marketing leaders create a strategy that meets the customer where they are? and the evolving customer journey, processes for cross-discipline collaboration, and how to measure Digital Marketing Veteran and college instructor Brad McCormick has over twenty years experiences working in PR, Marketing, and Adverting agency across every faucet and media involved in the customer journey

Michael Landers Coaching Communication Culture Customer Service Team Building BOOK THIS SPEAKER About EXCELLENCE IN CUSTOMER SERVICE This talk examines CUSTOMER SERVICE from both an internal and external perspective, whether you are interacting with customers within your own company or outside of it. experience for both internal and external customers. "Drawing upon his own extensive international experience, Michael has created an indispensable tool for

His past pharmacy experience has included time as a retail pharmacist, outpatient clinical pharmacist Apply the core tenets that make improv a useful tool for creating an adaptable healthcare experience be creating memorable and funny improv scenes to reinforce the application of improv to teamwork and customer co-workers and clients Identify how improv fundamentals can foster an environment that humanizes the customer Can you envision creating a less sterile healthcare experience? ​

She also shares life experiences and successes in implementing these strategies. fulfillment in their work are more creative, more productive, healthier (with fewer sick days), better at customer She also shares life experiences as successes in implementing these techniques. better employees, more productive, more creative, more responsible, better leaders, deliver better customer